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Joshua Porter

Whether you know it or not, communities exist around your product/service. Engaging them and providing a positive user experience is increasingly a competitive advantage. The question is: how can you design for it?


In this workshop, Joshua Porter will share best practices of designing for community, including the topics:



How to decide what social networking features to have, and not have.
Setting the tone with copywriting and design elements.
Writing rules and regulations in plain language.
What a Community Manager does and what they’re responsible for.
How to let the community police itself.
How to say you’re sorry when something bad happens.
The 10 habits of highly effective community managers.



In this talk Porter will cover the bases of designing for community. You’ll be armed with a valuable set of practices to implement with your own communities.
If there is one problem that plagues all web applications, it’s the problem of getting people to sign-up. No matter what you’re building, you need people to identify themselves in some way so that you can provide them with a personalized, valuable web experience.


Don’t let sign-up be your Achilles heel. In this presentation, Porter will share successful strategies that get you over the hurdle of sign-up, from clever sign-up hacks to techniques that increase motivation to even removing sign-up completely. By using one or more of these strategies, you too can get people started off on the right foot using your software.