Even the most traditional organizations are contemplating how to incorporate Enterprise 2.0 technologies into their current collaboration environment. These governance-based and top-down models are challenged by more democratic expressions that are redefining how employees are coming together to learn, share, and communicate.

Hear how customers are experiencing the transformation of readiness and knowledge management for their businesses. Learn from the stories about the disruption of Web 2.0 concepts on core business functions and how varying business models need to evolve to realize the potential of social computing.

Lastly, we will share some insight to commonly asked questions such as: Can web 2.0 concepts actually help organizations? Is it all worth it? What are the gains in productivity, profitability, knowledge, expertise, employee retention? Are employees making the best use of this newly found freedom? Why is social computing the primary catalyst for innovation?