Design Case Studies: the Good, the Bad and the Ugly
Date: Friday, September 19
Time: 12:05 - 12:55PM
Location: 1A21 & 22
Track: Design & UX
Tags Design & UX
Are design flaws responsible for nasty blog commenters? Why can user backlashes against site updates reach such logic-defying discord? These and other questions arise when users begin to increasingly “live” on the sites they frequent, feeling that they are invested in the products’ development, growth, and success. Good design can encourage positivity and discourage negativity in a community. When making design decisions, site owners need to be considerate of the people who are turning their products into vibrant hubs of discourse and activity. Simple features might be easy to implement, but can drastically change user interaction. We will share our experiences from Tumblr, Worth1000, Aviary and other case studies showcasing the good, the bad, and the ugly.
Comments
You had a very negative view towards listening to user feedback on how to improve or update ones website that bordered on condescension.
I understand that you can't respond to every consumer's desire but it sounds like some designers are very territorial about their creations and I don't think it is wise to dismiss the concerns, questions & suggestions of your users. It's short-sighted and seems to be more about protecting the designer's ego than improving functionality and user experience. There has to be a way to balance the vision/plan/designs of the company with the valid feedback you are receiving from users instead of ignoring it (which one of the speakers suggested).
Insightful, informative talk with specific tips and great advice.... I loved David Karp's presentation style. Engaging and genuine. This was one of my most favorite talks of the conference!
Very interesting. Avi's opinions rubbed me the wrong way, but they were still good to hear, and David's presentation was super-smooth and engaging.
Awesome! Useful and helpful information. Threadshitting totally sucks.